FAQ’s

At Direct Drive Dispatch, we save you time so you can focus on what matters most—your work. Many operators and business owners partner with us to streamline the process of shipping loads and earning revenue. However, businesses often face challenges such as regulatory requirements, paperwork, and negotiations that slow them down and impact profitability. Our dispatch services simplify these tasks, enabling your business to operate more efficiently and deliver more loads. Additionally, we work hard to secure the best pricing for your heavy loads, helping you maximize profits and grow your business rapidly.

We don’t require truckers or operators to sign a contract or commit to long-term agreements because we focus on earning your trust and helping grow your business every month. If you’re not satisfied, we’re not satisfied—and we’ll always strive to provide the best possible services. At the same time, we respect your right to choose who you work with, and we want to maintain that flexibility for you.

We understand that not every load will be the right fit for you. If a load doesn’t meet your requirements, we’ll continue searching until we find one that aligns with your preferences and needs. Your satisfaction is our priority.

Yes, absolutely! We work with individuals and businesses operating under their own MC authorities, including drivers and carriers, to provide seamless dispatch services tailored to your needs.

Yes, it does! At Direct Drive Dispatch, our freight professionals take care of billing on your behalf, ensuring a hassle-free process so you can focus on driving and growing your business.

Before we begin working together, we require the following documents: Your carrier reference and profile MC authority agreement A copy of your insurance certificate A completed W-9 form Once we have these, we can start providing seamless dispatch services tailored to your needs.

No, there are no agreements to fill out. We only require the three essentials mentioned earlier—your carrier reference and profile, MC authority, and proof of insurance—to get started. It's a simple and hassle-free process!

Absolutely! We are passionate about supporting drivers and carriers at all stages of their careers. We value hard work and dedication, and we’re here to assist you. However, as a new driver, it may take more effort to secure the best freight dispatch opportunities since many shippers and vendors prefer carriers with MC authorities for six months to a year. Once you reach the one-year mark, you’ll find it easier to access better rates and higher-paying loads. We’ll be with you every step of the way to help you grow and succeed.

Absolutely! At Direct Drive Dispatch, we offer a variety of service packages, including dispatching, documentation, and paperwork management. While many clients opt for our comprehensive solutions, some prefer to use specific services, such as documentation assistance. We believe in giving our clients the flexibility to tailor our services to their unique needs. After all, no one understands your business better than you do!

No, you don’t! Unless you’ve specifically instructed your agent to process certification requests exclusively initiated by “the insured,” there’s no need to request it repeatedly.